If your Ring device is functioning normally, then the problem may be with the iOS Notification Center. But first, make sure a common setting like Do Not Disturb isn’t enabled. Check the Apple side of things Fixing the Apple side involves the usual troubleshooting tips. There may be an issue with the app’s data or installation, which a quick reinstall should fix. You could also try uninstalling the Ring app and then reinstalling it. The app will walk you through the rest of the process. Navigate to Motion Settings -> Motion Zones -> Add a Motion Zone.įrom here. To manage or set up a Motion Zone, open the Ring app and select your device. Some Ring devices require Motion Zones to be set up to work properly. The Device Health menu will give you a quick glimpse at how strong your device’s connection is. Under the Signal Strength setting, make sure that it says Good. Open the Ring app and navigate to the Device Health menu. Even if your Wi-Fi network is functioning normally, your Ring device could be running into problems connecting. You should also check your Ring device’s internet connection. Ensure the switches for both Ring Alerts and Motion Alerts are toggled on (they’ll both be blue).If not, they won’t appear even if they’re enabled in iOS themselves. Check to see if notifications are enabled in the app. On that note, you should double-check to make sure that Ring alerts and motion alerts are even enabled on your primary device. If you have Ring notifications enabled on your iPhone, for example, that doesn’t mean they’ll be enabled on your iPad.Įssentially, if you aren’t seeing Ring notifications on a secondary device, you just need to enable notifications on that device. Check the Ring app settingsīefore you check your Ring app, you should keep in mind that Ring notifications are device-specific. We suggest you check out your user manual or Google the modem/router name online for instructions. The exact method of resetting your modem or router may vary depending on the make and model of the device. It’s not clear why this addresses notifications issues addresses, but it seems to work in at least several cases based on user reports. Some users report success with resetting a router or modem. How to Fix Wi-Fi, LTE Connectivity Problems on iPhone XS and XS MaxĮven if the Wi-Fi network is working, there could be a problem with your router or modem.Wi-Fi not working? How to fix your Wi-Fi problems.We suggest trying to view a live stream of your Ring device as a quick test. So, before proceeding, make sure that your Wi-Fi network is functioning properly. If there’s a problem with your modem or router, then it could cause issues with your Ring device and notifications itself. Ring devices need internet connectivity to send a notification to your device. One of the more common causes for Ring notification errors is the Wi-FI network that you’re using. If you’re having issues, read on for some key troubleshooting tips. But if you’re reading this article, you probably already know that users can run into problems with Ring notifications appearing. In theory, you should be good to go with Ring notifications once you set them up. Troubleshooting Ring notification problems You’ll also need to give the Ring app access to your device’s microphone for everything to work properly. As previously mentioned, just tap on an alert to begin a livestream session. Once all of that is set up, you will begin receiving motion detector and visitor alerts on your iPhone device. Make sure they’re all toggled on (green).
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